Parking Electronics Field Service & Support Technician

Are you ready to launch your career at the intersection of cutting-edge technology and real-world infrastructure? At DESIGNA, we are looking for a tech-savvy, proactive Parking Electronics Field Service & Support Technician to join our team. This is more than just a support role; it is your gateway to mastering advanced Parking Access and Revenue Control Systems. Whether you are troubleshooting complex hardware onsite or providing remote guidance to our valued clients, you will be the backbone of our operational excellence, ensuring our systems perform flawlessly across the region.

We are looking for a motivated graduate or early-career professional who thrives on variety and hands-on problem-solving. In this role, you will be deeply involved in the entire lifecycle of our technology—from supporting high-stakes new installations to performing critical upgrades and ongoing maintenance for our existing contract partners. Reporting directly to our leadership team, you will receive the mentorship and exposure needed to grow your technical expertise rapidly. If you are passionate about electronics, love a fast-paced environment, and want to make a tangible impact on urban mobility, we want to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.