Pre-Licensed Customer Service Representative - Remote

Are you a natural problem-solver looking to launch your professional career with a global industry leader? Teleperformance USA is seeking a motivated Pre-Licensed Customer Service Representative to join our dynamic, remote team. In this high-impact role, you will be the voice of our brand, utilizing your sharp decision-making skills and creative thinking to navigate complex consumer concerns. This is the perfect opportunity for recent graduates or early-career professionals to gain invaluable experience in a fast-paced environment while enjoying the flexibility of working from the comfort of your own home.

As a key member of our support team, you won’t just be answering questions—you will be crafting solutions that make a tangible difference in our customers' lives. We provide a supportive, collaborative culture where innovation is celebrated and your potential for growth is limitless. If you are a resident of AL, AR, AZ, DE, FL, GA, or IA and are ready to turn your passion for service into a rewarding career, we want to hear from you. Apply today to join a company that values your talent and is committed to your long-term success.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.