Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative – Client Support Pay: $16.50 per hour Location: Remote – Contiguous United States Only Schedule: Monday–Friday Assignment Duration: Temporary assignment with the potential to last up to six months Equipment: Bring Your Own Device (BYOD) Position Overview Struction Solutions is seeking dependable and customer-focused bilingual Client Support Representatives who are fluent in English and Spanish to assist members of Louisiana Medicaid managed care …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.