Remote Customer Service Entry Level

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to support union members and credit union clients as they explore important supplemental benefit programs. This fully remote opportunity offers flexibility, structured training, and long-term career growth within a supportive, mission-driven environment. In this role, you’ll connect with individuals who requested information about available benefits, schedule virtual consultations, and guide clients thr…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.