Remote Customer Service Representative

Remote Customer Service Representative -Client Support Pay: $15.50 per hour Location: Remote – Contiguous United States ONLY Schedule: Monday–Friday Assignment Duration: Temporary assignment with the potential to last up to six months Equipment: Bring Your Own Device (BYOD) Position Overview Struction Solutions is seeking dependable and customer-focused Client Support Representatives to assist members of the Louisiana Medicaid managed care programs. Representatives will answer incoming calls, e…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.