Remote Customer Service Representative

Details: Stefanini Group is hiring! Stefanini is looking for Remote Customer Service Representatives in New York, NY For quick apply, please reach out to Ronald Alvarado Call: 248-728-6420 / Email: ronald.alvarado@stefanini.com Open for W2 candidates only! Work Location Work 100% remotely with the ability to occasionally transition to an office setting if needed for business continuity Address: 205 W 39th Street, 4th Floor, New York, NY 10018 Hours: Hours range from 32 - 40 per week W ork up to…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.