Remote Membership Sales and Service Representative

Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Location Details: This position is fully remote. Position Schedule / Shift: Full-time paid training beginning Monday November 9, 2026. Training hours will be Monday - Friday 8:00am - 5:30pm EST Training will last for 13 weeks Morning and afternoon shifts available after training Position Summary: Be the voice that strengthens member relationships and drives results. In this role, you'll deliver exceptional service through inbound an…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.