Remote Parts & Inventory Customer Support Agent

About the Role Location: Remote Michigan residents If you are a great communicator and enjoy troubleshooting and helping connect people with solutions, this could be a great career move for you - especially if you're interested in working from home. As a remote Parts & Inventory Customer Support Agent at Morley, you'll help dealerships before and after the sale, assisting with orders, products, services and questions. This is more than just another automotive job - it's a chance to make a diff…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.