Robotics Service Technician (field service - US traveling)

Are you ready to embark on an extraordinary journey into the realm of robotics and AI? LionsBot is revolutionizing the future with cutting-edge technology that is redefining industries worldwide. As a global leader in robotic solutions, we empower our team to push boundaries, explore uncharted territories, and shape the world of tomorrow. At LionsBot, you'll collaborate with brilliant minds, drive meaningful impact, and be at the forefront of a thrilling transformation. Step into a world of end…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.