Sales Customer Service Representative - Remote

Are you a natural communicator looking to launch your career in a dynamic, high-energy environment? Teleperformance USA is seeking a motivated Sales Customer Service Representative to join our remote team, where you will serve as the heartbeat of our client interactions. In this role, you won’t just be answering questions; you will be the primary voice behind our brand, mastering a sophisticated suite of web-based tools to deliver seamless, memorable experiences for every customer you engage with. If you are passionate about helping others and thrive in a fast-paced setting, this is your opportunity to turn your communication skills into a rewarding professional journey.

We believe that exceptional service is an art, and we want you to help us master it from the comfort of your own home. As a valued member of our team, you will navigate a diverse range of inbound and outbound communications, using your problem-solving abilities to resolve inquiries with professional excellence. This position is perfect for recent graduates and entry-level professionals who are eager to grow, learn, and make a tangible impact in a global organization. If you are ready to kickstart your career with a company that values your potential and rewards your initiative, apply today and join our mission to redefine the customer experience.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.