Sales Support Representative (Remote: Central & East Coast)

Exciting Sales Support Representative Opportunity with Resmed! This remote position is for a highly organized, customer-focused professional who thrives in a fast-paced environment and enjoys partnering closely with sales teams. Location Requirement: Candidates must be based in the Central or Eastern Time Zone and support customers in the Detroit, Chicago, Dallas, and New York City markets. Please Note: Relocation assistance is not available for this role. Let's talk about Responsibilities: •Th…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.