Sales/Customer Support Representative

Job Title: Sales & Customer Support Representative (Remote) Job Overview: We're seeking a reliable and people-focused Sales & Customer Support Representative to assist customers with inquiries, provide solutions, and support the sales process. This role is ideal for someone who enjoys helping others, communicating clearly, and working in a fast-paced remote environment. Key Responsibilities: Respond to customer inquiries via email, chat, and phone in a timely manner Provide accurate information…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.