Senior Project Services Project Manager (On-site / Pampa, TX)

Responsibilities: Lead day-to-day project management activities to ensure successful delivery of scope, schedule, budget, safety, and quality objectives. Schedule and lead project handoff meetings, ensuring all critical job information is gathered prior to execution. Attend all required on-site customer meetings and serve as a primary point of contact for client coordination. Ensure client satisfaction while balancing competing demands among scope, time, cost, and field execution needs. Lead an…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.