Senior SAP Basis Support Consultant - Register your interest

Job title: Senior SAP Basis Support Consultant Employment: Permanent Location: UK based Salary: Excellent basic salary based on experience Benefits: 24 days holiday plus your birthday off, paid volunteering day, holiday buy & sell, Bupa healthcare, 5% matched pension, life assurance (4x salary), electric car scheme, long service awards, professional development, social events and more. Position overview As a Senior SAP Basis Consultant within our AMS team, you'll be the trusted technical expert…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.