Site Service Mobile Technician - Austin, TX

Description Aquatech is seeking highly motivated Site Technicians to support the deployment, startup, commissioning, operation, and maintenance of mobile and containerized water treatment systems. This position serves as a structured development path toward becoming a Field Service Engineer within Aquatech's Mobile Fleet and Build-Own-Operate (BOO) business. Candidates will gain practical experience with membrane systems, filtration equipment, chemical treatment processes, pumps, instrumentatio…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.