Spiritual and Pastoral Support

About the role To provide specialist Spiritual and Pastoral Care at Chestnut Tree House (part of the Southern Hospice Group) working as part of the multidisciplinary team to care for the complex pastoral, spiritual, and religious needs of children, young people and their families under the care of Chestnut Tree House. You'll be Assess the complex pastoral, spiritual and religious needs of children, young people and their families using the services of Chestnut Tree House, and plan support and c…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.