Spiritual and Pastoral Support

Are you a compassionate individual looking to make a profound difference in the lives of children and families during their most vulnerable moments? At St Barnabas and Chestnut House Hospices, we believe that true care extends far beyond the physical; it encompasses the heart and the spirit. As our new Spiritual and Pastoral Support professional, you will join an incredible multidisciplinary team dedicated to providing holistic, person-centered care. This is a unique opportunity for an empathetic graduate or professional to step into a meaningful role where your ability to listen, offer comfort, and provide a calming presence will become a cornerstone of our family support services.

In this role, you will be the heartbeat of our pastoral care efforts, assessing the complex spiritual and religious needs of the young people and families we serve. You won't just be supporting them—you will be walking alongside them, helping to navigate their journey with grace, dignity, and tailored guidance. Whether you are facilitating moments of reflection or coordinating multi-faith support, you will play an essential part in creating a safe, inclusive environment where every family feels heard and valued. If you are passionate about social impact and eager to launch a career defined by kindness and human connection, we invite you to help us provide extraordinary care when it matters most.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.