Urgent Opening - Service Now Project Manager - Remote

Hello Professional , Hope you are doing well We have immediate positions of below roles, If you are interested please share your updated resume at Role: Technical Project Manager / Portfolio Manager CRM CSM Location: REMOTE Experience: 10 years overall experience with a minimum of 3 years in ServiceNow product/portfolio management. Required Skills: ServiceNow CRM and Customer Service Management (CSM) Product and Portfolio Management Solution Accelerator Development Roadmap Planning and Stakeho…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.